Full course description

The Effective Communication course series provides deaf service providers with essential information to improve communication access for deaf individuals. 

Having an understanding of the communication preferences of students is the cornerstone of providing effective services for deaf individuals. Effective communication affords deaf individuals the ability to give or receive information in a manner that is best for them and which will create opportunities for full participation in the programs offered by the institution. This course gives an overview of the key concepts in effective communication with a focus on postsecondary settings.  Topics include institutional responsibility under the law, coordinating communication access services using an interactive process, providing access via qualified service providers, and best practices when making accommodations decisions.

Participants will…

  • identify the key components of an interactive process and how to effectively utilize the information to coordinate communication access services,
  • demonstrate knowledge about the role of their institutions in providing effective communication access,
  • demonstrate knowledge of key components of providing effective communication access for deaf individuals,
  • identify interview questions that will elicit information to help determine appropriate accommodations in academic settings, and
  • identify potential challenges in determining effective accommodations and create potential proactive solutions.
The National Deaf Center is an approved sponsor for RID's Certification Maintenance Program and offers 1 CEU (professional studies) for the completion of this course. CEUs are submitted to RID on a monthly basis for qualified participants.  Participants will also be able to generate a certificate of completion for their own records.